Students Seeking Support
Students experiencing difficulties of an emotional nature often turn to faculty and staff for support.
Student in Distress Brochure: A Guide for Faculty and Staff
Most of the time a student requires acknowledgement of what they are experiencing and a supportive approach. Occasionally, students may require immediate attention. Consult the Student in Distress Brochure (link at bottom of this page) to help with the decision of what is required in any given situation.
Other resources on campus include:
- Counselling Services - Ext. 53244
- Health Services - Ext. 52131
- University of Guelph Police - Ext. 2000
- Student Support Network - Ext. 55002 or 767-5002
Visit Signs and Symptoms for more information on identifying students in crisis.
What Help is Available from Counselling Services?
Initial contacts can be made in person or by telephone; however, we ask that students make their own appointments.
Counselling Services for Students
A variety of counselling services is offered to students including individual and group counselling, crisis intervention, assessment and referral, and where appropriate, medication and hospitalization. These services are provided by a team of multi-disciplinary mental health professionals.
Consultation for Faculty and Staff
If you have concerns about a particular student and wish to talk about the student and/or want assistance with making a referral, call Counselling Services at Ext. 53244 during regular working hours. A counsellor is available each day for immediate consultation and advice.
When a Student Says "No" to a Referral
You may have made a decision to refer a student for very good reason, only to have the student refuse to see a counsellor. Except in cases of clear emergency, respect the student's right to accept or refuse counselling. If it is not an emergency, it is important to give the student some time to think things over. If you have time to meet again you can share your concerns and reasons once more. If a student wishes to continue to talk to you, then consider your own personal limits with respect to your energy and ability to help.
Please visit our Confidentiality page for how we respect students' privacy and personal information.
Other Counselling Staff Resources:
- Dealing with a Student Personal Difficulty
- What is a Crisis?
- Dealing with Disruptive Behaviour
- What Can I Do? ALERT
- Sexual Violence Policies
- Crisis Response Model
- Training & Consulting
- Student at Risk Response