Resources for Students in Distress

When a student is in distress and contacts the Campus Safety Office, they work in coordination with the mental health resources on campus. Outside of office hours, our Integrated Mobile Police And Crisis Team (IMPACT) team works directly with the CSO. IMPACT is a partnership with the Canadian Mental Health Association Waterloo Wellington (CMHA) and the University of Guelph Campus Safety Office. IMPACT provides an immediate response to those on the University of Guelph campus undergoing a mental health crisis by dispatching dedicated mental health professionals alongside campus safety officers when assisting with crisis calls. Learn more about IMPACT, click on the header.
519-824-4120 Ext. 52245
For students requiring urgent support, this walk-in service is offered in the afternoons during business hours. It is designed to provide information, advice and referrals to students dealing with time-sensitive or crisis situations. Sessions last from twenty minutes to half an hour. Click the title link to learn more.
519-824-4120 Ext. 53244
Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365.
1-866-925-5454
For police assistance in the City of Guelph.
519-824-1212
24-hour crisis support. Guelph-Wellington Women in Crisis is a feminist community-based organization providing services to women and their children on woman abuse and sexual violence. Services are inclusive and equitable for all individuals accessing programs while being responsive to issues of race, gender, religion, age, sexual orientation, socio-economic status and/or abilities.
519-836-5710
Here 24/7 helps members of the local community (Guelph, Waterloo, Wellington, and Dufferin) with accessing services relating to addictions, mental health and crisis support.
+1-844-437-3247
The LGBT Youth Line is a toll-free Ontario-wide peer-support phone line for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Sunday to Friday, 4:00PM to 9:30 PM.
+1-800-268-9688
Offered by the Guelph General Hospital, this program includes crisis services to people who have experienced sexual assault and/or domestic violence. May include physical examination, treatment of injuries, medications to prevent sexually transmitted diseases, information on pregnancy, choice of completing the Sexual Assault Evidence Kit * emotional support * crisis counselling * safety planning * follow-up care. Individuals are seen in a private room by specially trained sexual assault / domestic violence nurses to ensure confidential and sensitive treatment. Police are not called unless the patient indicates this choice.
+1-519-837-6440 Business hours: x2728 or after hours: x2210.