Appointment Booking
You can book an appointment online, by phone 519-824-4120 x 53244, or or in person at the J.T. Powell Building (front desk) Monday-Friday 8:30am - 4:30pm.
Click Here to Book a Student Wellness Navigator Appointment *NEW* [1]
Reminder: Same-day drop-in appointments are available. Click here to find out more. [2]
Cancellation Policy
Please note the 24-hour cancellation policy. Counselling Services has a No-Show Fee: All appointments missed, rescheduled or cancelled with less than 24-hour notice are subject to a $20 fee. Please cancel Friday for Monday appointments.
You can learn more about our services at Counselling: What to Expect [3].
Waiting Times
We try to see students as soon as possible; however, as the semester progresses wait times for appointments increase. If students feel they cannot wait until the next available appointment, they should take advantage of our Urgent Drop-in appointments [4]. Also, there are many services you may access off campus if you require more specific follow-up.
Confidentiality
Counselling Services respects confidentiality at all times and is guided by the laws of the Province, the University's policy [5], and its own policy on confidentiality. Please review the confidentiality resources provided on this website.
