Posting Extended: Unique Opportunity

Posted on Tuesday, April 3rd, 2018

CCS is seeking to hire two students to support digital accessibility.  Students who experience a disability, and particularly those who have used adaptive technology, might be particularly interested in applying.

Digital Accessibility Support Student

Note: While there are some technical aspects to the work involved, this is primarily a non-technical, service and support position. We encourage students from diverse academic backgrounds to apply, and we’re willing to train you.

CCS (Computing and Communications Services) is the central IT department at the University of Guelph, providing IT infrastructure and central technology services to the U of G community. CCS is committed to its Core Values: Service Culture, Integrity, Individual Leadership, Teamwork, Agility and Communication.

Reporting to the Manager, CCS Web & Development Solutions, and in partnership with Student Accessibility Services, Library Accessibility Services, and Diversity & Human Rights, the successful candidate will join a small team that provides digital accessibility support, training, education, and resources to the University community.

Two part-time positions are available with an expected commitment of 10 hours of work per week per position.

The responsibilities of this position include:

  • Creating and maintaining online education and support resources for University faculty, staff, and students about accessible documents, multimedia, and web content
  • Delivering individual and group training sessions to University faculty, staff, and students about accessible documents, multimedia, and web content
  • Responding to digital accessibility support requests via telephone or email
  • Helping administer and support the University’s web accessibility monitoring tool, SiteImprove
  • Helping Conduct AODA compliance audits for University websites
  • Other duties as assigned

For example, on a given day, a successful candidate might:

  • Create documentation to guide University staff on how to create captions and transcripts for online videos
  • Conduct an in-person training session to teach University faculty and staff how to create accessible Word or PDF documents
  • Be available for drop-in to help a University professor fix accessibility problems on their lab website · Update the University’s web accessibility website to include new tools and resources
  • Add or remove users and websites from the University’s web accessibility monitoring tool

Ideal requirements of the position include:

  • Understanding of the AODA, web accessibility, and WCAG 2.0
  • Understanding of the barriers people encounter when working with technology
  • Familiarity with creating an inclusive work environment
  • Experience working with assistive technology
  • Experience delivering training and technical support to end users
  • Experience writing user manuals or online documentation
  • Strong interpersonal, team and communications skills
  • Willingness to learn about the above!

Application Deadline

Extended to April 30, 2018 at 11:59 PM

Application Instructions

Please send a cover letter and resume to or apply to job #55119 through

Exam Centre Deadline

The 40th Class Day is the last day to book tests, midterms and final exams with the Exam Centre. Login to Accessibility Online to book now.

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