Booking Appointments
Please note that the HPC is currently closed. Please visit https://wellness.uoguelph.ca/covid-19-update-hpc-closed [1] for more information as it becomes available.
To book an appointment please call, 519-767-5011 (press 1 to reach reception) or x53039 on campus.
Hours
Current Temporary Hours
- Monday/Wednesday/Thursday 12:00pm - 8:00pm
- Tuesday/Friday 8:00am - 4:00pm
September- June (not currently in effect)
- Monday - Thursday 7:40am - 8:00pm
- Friday 7:40am - 6:00pm
July- August (not currently in effect)
- Monday - Thursday 7:40am - 8:00pm
- Friday 7:40am - 3:00pm
Weather Closures
HPC will be closed during inclement weather if the University of Guelph [2] is closed. Information will be posted by the University of Guelph [2] or a recorded message will be available at 519 824-4120. A decision to close the University will be made prior to business hours.
Parking
Parking is available to HPC clients. Click here for parking information and options [3].
Terms, Privacy and Consent
By booking an appointment at the Health and Performance Centre (HPC), the client acknowledges and consents to the following information:
- HPC is a setting for research and teaching. The staff and volunteers of HPC will conduct themselves in a professional manner ensuring the highest quality of care, service and confidentiality.
- All members of HPC are trained in the appropriate use and protection of your personal information (please see our privacy statement [4] (Word Doc). Any questions about our privacy protection policies should be directed to the Director of HPC (519-767-5011, ext. 54333).
- There is a cost to the client/patient for most services at HPC. Our price list [5] is available in our reception office or on our website. Payment is required at the time of service. HPC accepts payment by cash, cheque, VISA, MasterCard and Interac. There is a $25 charge for any returned cheques.
- We require 24 hours notice should you be unable to attend your scheduled appointment. Failure to do so may result in a charge equivalent to the cost of the missed appointment.
- The client (or the parent in the case of a patient 16 years of age or younger) is responsible for any fees associated with assessment, treatment and/or the completion of forms (including those fees not covered by the Ministry of Health (OHIP), other provincial plans, UHIP, WSIB, extended health carrier or other organization).
- It is the responsibility of the client to determine the details of their insurance coverage. HPC does not directly bill private extended health plan insurers.
- If you have any questions or concerns regarding our payment policies, please direct them to the Director (519-767-5011, x 54333) and/or reception staff.
