U of G Student Wellness Counselling Services - Frequently Asked Questions

Have a question about Student Wellness Counselling Services? See our FAQs below.

Can't find an answer?

Services are in person, virtual or by phone. However, if guidelines change, services will continue to be offered virtually or by phone.
Same day drop-in counselling is also offered in-person, virtually or by phone.

For registered students, workshops, therapy groups and stress management programs have no fee at time of service

Yes, you are eligible for Counselling Services while on a Co-op work term. Students are often encouraged to seek service off campus during their work term to access more frequent sessions and to access service geographically closer to work placement. To access services off campus consider benefits through your Student insurance plan and/or Employee Assistance Programs and benefits through family. Your Student benefits covers online video counselling offered through Feeling Better Now.

Counselling appointments are usually about 50 minutes, but your counsellor will determine this with you. Drop-in appointments are approximately 30 minutes designed for immediate assistance.

Consult our counsellors’ profiles page and ask state your preference when booking an appointment. The majority of the counsellors are white and we are working to increase diversity on our staff.