Urgent Walk-In Service

Hours of Service

  • Fall and Winter semesters: 12:30pm - 3:30pm Monday - Friday
  • Summer semester: 2:00 - 3:30 pm Monday - Friday

About This Service

This service is designed to provide information, advice and referrals to students dealing with urgent, or crisis situations.

Waiting Lists

We try to see students as soon as possible; however, as the semester progresses wait times for appointments increase.  

If students feel they cannot wait until the next available appointment, they should take advantage of our Urgent Drop-in appointments Also, there are many services you may access off campus if you require more specific follow-up.

Eligibility for Service

Counselling Services are available to all University of Guelph full and part-time undergraduate and graduate students.

The following services are not provided by the counselling services:

  • Alcohol/drug counselling (we will refer you to the appropriate community resource)
  • Court-ordered assessments
  • Children's Services

Individual Counselling

 Students often seek counselling to deal with issues related to:

Booking an Appointment

How to Book or Cancel an Appointment

  • By Phone: Call 519-824-4120 x 53244 Monday-Friday 8:15am - 4:15pm
  • In Person: UC Level 3 (south elevator) and turn left
  • Please note a 24-hour cancellation policy 

Visit Counselling: What to Expect to learn more.